{"name":"Digital_Channel_DIME","id":23045,"pages":[{"pageName":"Page 1","view":{"backgroundColor":"","backgroundRepeat":false,"customCssClass":""},"components":[{"id":148534,"unique_name":"Intro_chat","type":"label","data":{"text":"<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">This survey relates to the ASB secure mail experience.&nbsp; Thank you for taking the time to provide your feedback on how well we have dealt with your enquiry.</span></span></p>\n\n<p>Please note that we do not respond directly to feedback from this survey. For further assistance send us a secure mail from My Messages.&nbsp;</p>\n","autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"view":{"numberOfLines":18},"descriptiveErrorMessage":""},{"id":156438,"unique_name":"DIME_CompleteTask","type":"radio","data":{"label":"Were you able to do what you wanted to do today via secure email?","alternatives":[{"id":"ID-001","label":"Yes"},{"id":"ID-002","label":"No"}],"autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":true,"regex":"/.*/"},"view":{"alternativesOrder":"NONE","position":"vertical"},"descriptiveErrorMessage":""},{"id":143752,"unique_name":"LOPS_UnabletoComplete_Why","type":"textArea","data":{"label":"Why not?","placeHolder":"Please provide as much detail as possible, without including any personal information","autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":true,"regex":"/.*/"},"conditionalDisplay":{"type":"component","id":156438,"condition":"Equals","value":"ID-002","componentType":"radio"},"view":{"numberOfLines":3},"descriptiveErrorMessage":""},{"id":148503,"unique_name":"NPS_Transactional","type":"nps","data":{"label":"Based on your overall experience with secure mail, how likely are you to recommend ASB to a friend or colleague?","alternatives":[{"id":"0","label":"0 - Not at all likely"},{"id":"1","label":""},{"id":"2","label":""},{"id":"3","label":""},{"id":"4","label":""},{"id":"5","label":""},{"id":"6","label":""},{"id":"7","label":""},{"id":"8","label":""},{"id":"9","label":""},{"id":"10","label":"10 - Extremely likely"}],"autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":true,"regex":"/.*/"},"view":{"selectionStyle":"accumulate","showLabels":true,"format":"numbersSquare"},"descriptiveErrorMessage":""},{"id":207234,"unique_name":"NPS_Reason","type":"textArea","data":{"label":"Why did you give this rating?","placeHolder":"Please provide as much detail as possible, without including any personal information","autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"view":{"numberOfLines":2},"descriptiveErrorMessage":""},{"id":762063,"unique_name":"NPS_Increasability","type":"textArea","data":{"label":"What do we need to do for you to rate us a 9 or a 10?","placeHolder":"Please provide as much detail as possible, without including any personal information","autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"conditionalDisplay":{"type":"component","id":148503,"condition":"Smaller Than","value":9,"componentType":"nps"},"view":{"numberOfLines":3},"descriptiveErrorMessage":""},{"id":337717,"unique_name":"EaseToDealRatingTask","type":"grading0to10","data":{"label":"Based on your experience using secure mail today, how easy was it to deal with ASB Bank?","alternatives":[{"id":"0","label":"0 - Extremely hard to deal with"},{"id":"1","label":""},{"id":"2","label":""},{"id":"3","label":""},{"id":"4","label":""},{"id":"5","label":""},{"id":"6","label":""},{"id":"7","label":""},{"id":"8","label":""},{"id":"9","label":""},{"id":"10","label":"10 - Extremely easy to deal with"}],"autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"view":{"selectionStyle":"accumulate","showLabels":true,"format":"numbersSquare"},"descriptiveErrorMessage":""},{"id":148536,"unique_name":"AdditionalComment","type":"textArea","data":{"label":"Do you have any other feedback on secure mail you would like to provide? (Optional)","placeHolder":"Please provide as much detail as possible, without including any personal information","autocompleteAttribute":{"label":null,"value":null}},"validation":{"required":false,"regex":"/.*/"},"view":{"numberOfLines":3},"descriptiveErrorMessage":""}]}],"settings":{"formBasicSettings":{"widthPX":450,"heightPX":450,"nextButtonLabel":"Submit","nextButtoncolor":"#5081ff","backButtonLabel":"Back","backButtoncolor":"#5081ff","closeButtonLabel":"Close","closeButtoncolor":"#9f9fa4","submitButtonLabel":"Submit","submitButtoncolor":"#5081ff","isFixedSize":false,"nextButtonTextColor":"","backButtonTextColor":null,"closeButtonTextColor":"","submitButtonTextColor":"","htmlLanguage":null,"isShowCloseButton":false,"isShowBackButton":false,"isFullWidthEmbedded":true,"navigationButtons":"Submit","transitionType":null,"closeModalButton":"Close Survey","formAnnouncement":"Feedback Survey","titleElement":""},"formDesignSettingsContract":{"logoURL":null,"backgroundImgUrl":{"name":"","uuid":"","url":"","resourceId":null},"doReapet":false,"customCssFile":"https://www.asb.co.nz/content/dam/asb/styles/asb-forms-v2.css","secondaryCustomCssFile":"https://www.asb.co.nz/content/dam/asb/styles/survey-asb.css","customCssFileResource":null,"secondaryCustomCssFileResource":null,"theme":null,"backgroundColor":"","textColor":"#40404a","doCover":false},"formThankYouPageSettings":{"includeThankYouPage":true,"logoURL":{"name":"1540862487392_icon-tick.png","uuid":"","url":"https://nebula-cdn.kampyle.com/we/133883/resources/image/1560719790775_1540862487392_icon-tick.png","resourceId":null},"headline":"&lth2 style=\"text-align: center;\"&gt&ltspan style=\"color:rgb(10, 10, 10); font-family:calibri,helvetica neue,segoe ui,helvetica,arial,sans-serif; font-size:24px\"&gtThank you for providing feedback for ASB.&lt/span&gt&lt/h2&gt\n\n&ltp style=\"text-align: center;\"&gt&nbsp;&lt/p&gt\n\n&ltp style=\"text-align: center;\"&gt&ltspan style=\"font-size:16px\"&gtAll feedback is reviewed and used to help determine future enhancements to ASB.&lt/span&gt&lt/p&gt\n","collectUserDetails":false,"ContactDetailsText":"","nameTitle":"","emailTitle":"","phoneTitle":"","backgroundColor":"","buttonColor":"#5081ff","textColor":"#ffffff","closeButtonLabel":"Close","isShowCloseButton":false,"closeModalButton":"Close Survey","logoLabel":"","thankYouPageAnnouncement":"Survey completion message","contactDetailsText":""},"formAdvanceSettings":{"requiredErrorMsg":"Please make a selection","emailValidationErrorMsg":"A valid email address is required. For example: 'name@example.com'","htmlLanguage":"en","isCustomParamEnabled":true,"isRtl":null},"formScreenCaptureSettings":{"enabled":false,"screenCaptureAsComponentEnabled":false,"buttonImage":{"name":"","uuid":"","url":"","resourceId":null},"buttonTooltip":"Attach a Screen Capture to your feedback","submitScreenCaptureLabel":"Capture Image","submitScreenCaptureTooltip":"Take snapshot","cancelScreenCaptureLabel":"Cancel","titleInstructionsScreenCapture":"Screen Capture","bodyInstructionsScreenCapture":"Click \"Capture Image\" button or drag the cursor to highlight a specific area","cancelScreenCaptureTooltip":"Back to survey","instructionsScreenCapture":"&ltp style=\"text-align:center\"&gt&ltstrong&gtScreen Capture&lt/strong&gt&lt/p&gt\n\n&ltp style=\"text-align:center\"&gtClick Capture Image button or drag the cursor to highlight a specific area.&lt/p&gt\n","wcagDisabledScreenCaptureTooltip":"Feedback Screen Capture Button Disabled","wcagScreenCaptureTooltip":"Feedback Screen Capture Button"},"formLocalizationSettings":{"defaultLanguage":"en","useCustomParam":false,"customParam":null},"formMobileSettingsContract":{"title":"","formViewType":"full","titleTextColor":"","titleBackgroundColor":"","uiRevamp":null,"newAndroidButton":null,"wcagSupport":null,"showPoweredBy":null,"selectedFormHeaderTheme":null,"actualViewType":"full"},"screenReaderTextContract":{"mediaCapturePlay":"Play","mediaCapturePause":"Pause","mediaCaptureDeleteMedia":"Delete media","mediaCaptureStart":"Start","mediaCaptureStop":"Stop","poweredBy":"Powered by","requiredIndicator":"Required","charCounterUponTyping":"Characters out of","charCounterUponFocus1":"You can enter up to","charCounterUponFocus2":"characters"}},"propertyType":"website","surveyMessages":{"mediaCaptureVideoLimitMsg":"Max video length limit %d seconds","mediaCaptureOopsMsg":"Oops...\nWe can’t collect your feedback at the moment.\nRefresh and try again","mediaCaptureVideoTooLongMsg":"Oh no… Your video is too long. Please record again up to %d sec"}}